In an intentional community, you have to put expectations in writing. You have to have transparent standards that everyone can see.
[W]e also had index cards posted in each common room…with a cleaning checklist. Those index cards took the vague word “clean” (which means different things to different people) and spelled out precisely what it meant for any given room.
Figuring this kind of checklist out…settles two questions and makes the answers transparent and visible:
Is the room clean enough?
Is the job done?
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