One thing that keeps me up at night right now is the possibility that Twitter’s potential death spiral will coincide with a major regional/national/global crisis. For better or worse, Twitter is a crucial disaster comms tool, and we don’t have a replacement for it. 1/
— Caroline Orr Bueno, Ph.D (@RVAwonk) November 15, 2022
Using Twitter for crisis communications in a natural disaster: Hurricane Harvey — Vera-Burgos & Padgett, 2020
My colleagues and I recently wrote/presented a paper on this very topic (I will share it when it’s published), and one of our findings was that Twitter actually shapes the course and outcome of crises. It can literally mean the difference between life and death. 10/ pic.twitter.com/4QrsrYLB6s
— Caroline Orr Bueno, Ph.D (@RVAwonk) November 15, 2022
See also: What happens to activism after Twitter?
